Privacy Policy
Protecting consumer privacy is very important to us. Our Online Privacy Statement is available to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used. This Online Privacy Statement reflects the Juice Hosting Inc. policies covering personal information collected at this website on or after the effective date shown above.
We believe that information used responsibly benefits consumers and the economy, whether it is information we house on behalf of consumers conducting transactions or information we collect on behalf of our business clients. For example, we use consumer information every day to ensure fast and accurate processing of hundreds of thousands of money transfers. In addition, Juice Hosting Inc. strives to better serve our customers by offering goods and services that we believe fit their needs and interests. When identifying an opportunity, Juice Hosting Inc. may use consumer information it has collected in an effort to identify consumers who may be interested in that opportunity. For more than few years, consumers and businesses have relied on Juice Hosting Inc. for safe and reliable service. The relationships we have developed over the years have been established based on mutual trust. Each day we and employees and agents strive to reinforce our commitment to our clients and consumers. Central to that commitment is ensuring that we abide by a set of privacy policies, which are outlined below. These policies guide us in the collection and use of information as well as employee responsibilities in protecting your privacy. We use personal information about consumers only in a manner consistent with these policies.
COLLECTION OF INFORMATION
As a general matter, Juice Hosting Inc. may use the Personal Information you disclose to Juice Hosting Inc. to improve and provide the Website, the Services and Juice Hosting Inc.' other products and services, and for the specific purpose that you gave Juice Hosting Inc. your Personal Information. More specific details on how Juice Hosting Inc. use your information follows below.
Juice Hosting Inc. may use Personal Information to create and authenticate your account, to process transactions you request such as product OR any services purchases in order to perform any contract you have entered into with Juice Hosting Inc., to provide you with customer and support and to communicate with you about your account and Juice Hosting Inc.' products and services.
The Personal Information you provide to Juice Hosting Inc. allows Juice Hosting Inc. to provide you with the newsletters and mailing lists that you have signed up for with Juice Hosting Inc.. If you do not want to be on Juice Hosting Inc.' mailing list, you can opt out at any time by changing your settings in your 'My Details' page within the client area.
From time to time, Juice Hosting Inc. may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to Juice Hosting Inc. ' terms, conditions, and policies. Because this information is important for your interaction with Juice Hosting Inc. you may not opt out of receiving these communications.
Juice Hosting Inc. may also use your Personal Information for any other legal purpose stated in this Privacy Policy, and any other purpose for which you have given Juice Hosting Inc. express consent.
Where you consent to Juice Hosting Inc. doing so, Juice Hosting Inc. may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt out' of receiving such communications Juice Hosting Inc. may retain your Personal Information on file to ensure that Juice Hosting Inc. do not continue to target you with communications of the type that you have asked Juice Hosting Inc. to cease sending to you.
We do not store credit card details nor do we share customer details with any 3rd parties.
DISCLOSURE OF INFORMATION
Juice Hosting Inc. does not disclose customer information to third parties without first giving customers an opportunity to opt-out of certain kinds of disclosures. There are some disclosures to third parties that are not subject to the opt-out, such as disclosures necessary to effect, administer or enforce a transaction requested by you, to companies that perform services for us or to prevent fraud.
Finally, Juice Hosting Inc. may disclose information about former customers to third parties and companies with which Juice Hosting Inc. is affiliated, as well as unaffiliated third parties. Those disclosures may consist of the following:
Financial background information describing a customer's financial status;
Identification information, such as name and address data;
Transaction information, such as account activity, debit activity or credit activity; and
Other information relating to financial matters.
Juice Hosting Inc. cannot be responsible for protecting your information if you share such information in publicly available sections of the Site such as the user forums or testimonials section. You should use your own judgment in disclosing this information on the Site.
In the event that Juice Hosting Inc. is purchased by another company, merges with another company or has a substantial portion of its assets purchased by another company, Juice Hosting Inc. may share your information with that company. In such an event, we will notify you in accordance with the notice provisions of the Terms of Use.
Juice Hosting Inc. may share your information with third parties as permitted or required by Applicable Law, by a court order or by another judicial or governmental request. We may also disclose your information if we determine that such disclosure is necessary to protect Juice Hosting Inc. rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Juice Hosting Inc. Terms of Service, applicable EULAs or other Juice Hosting Inc. agreements, or as otherwise required by Applicable Law.
WE ARE COMMITTED TO PROTECTING THE CONFIDENTIALITY OF PERSONAL CONSUMER INFORMATION
Juice Hosting Inc. limits access to personal information to those employees of Juice Hosting Inc. and its affiliates who need it to fulfill their business responsibilities.
Employees must adhere to Juice Hosting Inc. privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal.
Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded.
USER COMMUNICATIONS
If you communicate with us, we may collect information relating to that communication whether it takes the form of ticket submit form, email, fax, letter, forum posting, testimonials or any other form of communication between you and Juice Hosting Inc. or Submitted by you to the Site (collectively, "User Communications").
IP ADDRESS INFORMATION
Each time you access information then we record what you access and the IP address you use to access the data. An IP address is a unique identifier given to you by your Internet provider when you connect to the Internet. This may differ each time you connect or be permanently assigned depending on your arrangements. We use these addresses to track your movements, analyze broad trends such a geographical location and by such improve our quality of service. IP addresses are not linked to personally identifiable information. We shall also store your browser version to detect tends on what browsers people prefer. We may from time to time share information gathered in this way with our partners. This information is not linked to any personal information that can identify any individual person.
SERVER INFORMATION
if you use one of our software products such as WHMCS Addon Modules, we may collect certain information concerning such software and concern the server upon which the software operates. This information includes: (a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (i.e., WHMCS Addon Modules); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through (c) collectively, "Server Information"). Additionally, "Server Information" may also include (x) information collected by Juice Hosting Inc. from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and (y) information collected from you by WHMCSServices in the event that you request technical support services including without limitation, IP addresses, usernames and passwords necessary to login to FTP.
Accessing your own Data
You have the right to ask for a copy of any of your personal Data held by Juice Hosting Inc. (where such data is held)
SUPPORT
Support will only be provided for paid Products/Services if your account is in good standing. If there are outstanding payment issues relating to your account, or you are using a free product, support will not be provided.
We reserve the right to refuse user support for any reason, such as, but not limited to, an abusive or offensive communication directed towards our staff or give multiple bed review.
Juice Hosting Inc. WEBSITE IS NOT DIRECTED AT CHILDREN UNDER THE AGE OF 13
Our website is not directed at children under the age of 13 and Juice Hosting Inc. does not collect or maintain information at our website from those we actually know are under the age of 13.
WEBSITE MAY BE LINKED TO OTHER WEBSITES
Juice Hosting Inc. may create links to third-party websites. Juice Hosting Inc. is not responsible for the content or privacy practices employed by websites that are linked from our website.
If you have any questions or indeed comments about our Online Privacy Statement or for some reason believe we have not adhered to our statement, please contact:
E-mail us at try (@) diamondnetwork.org
We may alter this statement as needed for certain products and services and to abide by local laws or regulations around the world. Juice Hosting Inc. reserves the right to amend or modify this statement from time to time. We urge you to review this statement whenever you visit in order to obtain the most current statement. You may change your choices at any time.
WHERE IS YOUR PERSONAL INFORMATION STORED
WE ARE AN USA COMPANY AND YOUR DATA WILL NOT NECESSARILY BE HELD IN THE EU. YOUR DATA MAY BE TRANSFERRED TO DATACENTER (WHERE IS Juice Hosting Inc. IS HOSTED), THIS CAN BE MOVED IN ANY OF COUNTRY AND BY ACCEPTING OUR TERMS OF SERVICE AND/OR A EULA, YOU ARE EXPLICITLY CONSENTING TO THIS TRANSFER AND STORAGE TAKING PLACE. WE WILL TAKE ALL STEPS REASONABLY NECESSARY TO ENSURE THAT YOUR PERSONAL INFORMATION IS TREATED SECURELY AND IN ACCORDANCE WITH THIS PRIVACY POLICY.
DOES Juice Hosting Inc. USE COOKIES AND WEB BEACONS
Yes, Juice Hosting Inc. uses cookies to keep you logged in after you log in to the Site. Otherwise, you would have to log in again for each page of the Site that you visit.
Cookies are small text files placed on your computer by Juice Hosting Inc.. They may be associated with your Personal Information by Juice Hosting Inc., but they do not contain your Personal Information. Juice Hosting Inc. does not use web beacons.
HOW DOES Juice Hosting Inc. PROTECT PERSONAL INFORMATION AND OTHER INFORMATION ABOUT YOU
Juice Hosting Inc. takes reasonable steps to protect the information we collect about you. Additionally, we may supply you with tools to evaluate the strength of the password you select for the Site. No security measures are foolproof, and Juice Hosting Inc. cannot guarantee the security of your information other than to take reasonable steps to protect it. In the event that Juice Hosting Inc. becomes aware of a security breach, unauthorized disclosure or inadvertent disclosure concerning your information, you agree that Juice Hosting Inc. may notify you of such an event using the notice provisions of the Terms of Use.
You are responsible for maintaining your account's security (as more specifically explained in the Terms of Use).
YOUR RIGHTS
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the "GDPR"), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
Request access to your personal data;
Request correction or deletion of your personal data;
Object to our use and processing of your personal data;
Request that we limit our use and processing of your personal data; and
Request portability of your personal data.
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren't able to do that, or you would like to contact us about one of the other rights. Juice Hosting Inc. have largely factored GDPR into this Privacy Policy but if you think Juice Hosting Inc. has failed to do so in any way, please notify Juice Hosting Inc. at privacy (at) whmcsservices.com.
WHAT IF YOU HAVE QUESTION, COMMENTS OR COMPLAINT ABOUT THIS PRIVACY POLICY
Please feel free to direct any questions, comments or complaints regarding this Privacy Policy using the contact information listed in the Notices section of the Juice Hosting Inc. Terms of Use. It is Juice Hosting Inc. policy to investigate and attempt to resolve all formal written complaints we receive concerning this Privacy policy. Juice Hosting Inc. will cooperate with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Juice Hosting Inc. and an individual.
Juice Hosting Inc.
129-91 King St E
Bowmanville, ON
L1C 5E2
Canada
(866) 476-3665
try@diamondnetwork.org
Last Updated: August 2023
